Whenever you initiate an on-demand scan (for example, right-click a folder, point to CompuClever Antivirus Plus and select Scan with CompuClever Antivirus Plus), the CompuClever Antivirus Plus Antivirus Scan wizard will appear. Follow the wizard to complete the scanning process.
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If the scan wizard does not appear, the scan may be configured to run silently, in the background.
Look for the
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CompuClever Antivirus Plus will start scanning the selected objects. You can see real-time information about the scan status and statistics (including the elapsed time, an estimation of the remaining time and the number of detected threats). To see more details, click the Show more link.
Wait for CompuClever Antivirus Plus to finish scanning. The scanning process may take a while, depending on the complexity of the scan.
Stopping or pausing the scan. You can stop scanning anytime you want by clicking Stop. You will go directly to the last step of the wizard. To temporarily stop the scanning process, just click Pause. You will have to click Resume to resume scanning.
Password-protected archives. When a password-protected archive is detected, depending on the scan settings, you may be prompted to provide the password. Password-protected archives cannot be scanned unless you provide the password. The following options are available:
Password. If you want CompuClever Antivirus Plus to scan the archive, select this option and type the password. If you do not know the password, choose one of the other options.
Don't ask for a password and skip this object from scan. Select this option to skip scanning this archive.
Skip all password-protected items without scanning them. Select this option if you do not want to be bothered about password-protected archives. CompuClever Antivirus Plus will not be able to scan them, but a record will be kept in the scan log.
Choose the desired option and click OK to continue scanning.
At the end of the scan, you will be prompted to choose the actions to be taken on the detected files, if any.
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When you run a quick scan or a full system scan, CompuClever Antivirus Plus will automatically take the recommended actions on detected files during the scan. If there remain unresolved threats, you will be prompted to choose the actions to be taken on them. |
The infected objects are displayed in groups, based on the malware they are infected with. Click the link corresponding to a threat to find out more information about the infected objects.
You can choose an overall action to be taken for all issues or you can select separate actions for each group of issues. One or several of the following options can appear on the menu:
- Take proper actions
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CompuClever Antivirus Plus will take the recommended actions depending on the type of detected file:
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Infected files. Files detected as infected match a malware signature in the CompuClever Antivirus Plus Malware Signature Database. CompuClever Antivirus Plus will automatically attempt to remove the malware code from the infected file and reconstruct the original file. This operation is referred to as disinfection.
Files that cannot be disinfected are moved to quarantine in order to contain the infection. Quarantined files cannot be executed or opened; therefore, the risk of getting infected disappears. For more information, please refer to “Managing quarantined files”.
![[Important]](../images/admonitions/important.png)
Important For particular types of malware, disinfection is not possible because the detected file is entirely malicious. In such cases, the infected file is deleted from the disk.
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Suspicious files. Files are detected as suspicious by the heuristic analysis. Suspicious files cannot be disinfected, because no disinfection routine is available. They will be moved to quarantine to prevent a potential infection.
By default, quarantined files are automatically sent to CompuClever Labs in order to be analyzed by the CompuClever malware researchers. If malware presence is confirmed, a signature is released to allow removing the malware.
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Archives containing infected files.
Archives that contain only infected files are deleted automatically.
If an archive contains both infected and clean files, CompuClever Antivirus Plus will attempt to delete the infected files provided it can reconstruct the archive with the clean files. If archive reconstruction is not possible, you will be informed that no action can be taken so as to avoid losing clean files.
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- Delete
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Removes detected files from the disk.
If infected files are stored in an archive together with clean files, CompuClever Antivirus Plus will attempt to delete the infected files and reconstruct the archive with the clean files. If archive reconstruction is not possible, you will be informed that no action can be taken so as to avoid losing clean files.
- Take no action
No action will be taken on the detected files. After the scan is completed, you can open the scan log to view information on these files.
Click Continue to apply the specified actions.
When CompuClever Antivirus Plus finishes fixing the issues, the scan results will appear in a new window. If you want comprehensive information on the scanning process, click Show Log to view the scan log.
Click Close to close the window.
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In most cases CompuClever Antivirus Plus successfully disinfects the infected files it detects or it isolates the infection. However, there are issues that cannot be solved automatically. If required, please restart your system in order to complete the cleaning process. For more information and instructions on how to remove malware manually, please refer to “Removing malware from your system”. |