CompuClever Antivirus Plus Help
Troubleshooting > Solving common issues > The Autofill feature in my Wallet doesn't work

The Autofill feature in my Wallet doesn't work

You have saved your online credentials in your CompuClever Antivirus Plus Wallet and you noticed that the autofill is not working. Usually, this issue appears when the CompuClever Antivirus Plus Wallet extension is not installed in your browser.

To fix this situation, follow these steps:

  • In Internet Explorer:

    1. Open Internet Explorer.

    2. Click Tools.

    3. Click Manage Add-ons.

    4. Click Toolbars and Extensions.

    5. Point CompuClever Antivirus Plus Wallet and click Enable.

  • In Mozilla Firefox:

    1. Open Mozilla Firefox.

    2. Click Tools.

    3. Click Add-ons.

    4. Click Extensions.

    5. Point CompuClever Antivirus Plus Wallet and click Enable.

  • In Google Chrome:

    1. Open Google Chrome.

    2. Go to the Menu icon.

    3. Click Settings.

    4. Click Extensions.

    5. Point CompuClever Antivirus Plus Wallet and click Enable.

[Note] Note

The add-on will be enabled after you restart your web browser.

Now check if the autofill feature in Wallet works for your online accounts.

If this information was not helpful, you can contact us for support as described in section “Support and Contact Information”.