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When encountering difficulties it is best to start with information that is available. If you have searched the help file and checked the Knowledge Base, you may need to take the next step of contacting our Support team. Our team is responsive to your needs and can guide you to a solution based on a high-level of expertise.
To begin, we recommend that your check to see that your computer meets the necessary system requirements.
 System Requirements
PC TuneUp Maestro supports the following operating systems and software:
| • | Windows Vista® SP2 (32 & 64 bit) |
| • | Windows® 7 (32 & 64 bit) |
| • | Windows® 8 (32 & 64 bit) |
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Windows® 10 (32 & 64 bit) |
You need to have the following software:
| • | Internet Explorer 6 or higher |
You need to have the following minimum hardware requirements:
| • | Intel Pentium III 500MHz or equivalent processor |
| • | 150MB free hard disk space |
You will also need:
| • | An active Internet connection for product registration, activation, and updates |
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Contact Support
You can visit our web support page: CompuClever Support
Email
To better serve you, we recommend that you give us a description of the issues you are facing including the following:
| • | A description of your computer system including any relevant hardware or software (operating system, Internet browser, online connection, etc.) |
| • | The events leading up to the problem. |
| • | Any attempts you have made to correct for the issue. |
Send your email to: support@CompuClever.com
 In some cases you may be required to submit an Error log as directed by our Support team. See the Submit PC Error Report page for more.
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